Return Policy

At Vellane, we want you to be happy with your purchase. If you would like to request a return, please contact us at support@vellane.co.

Return eligibility is reviewed on a case-by-case basis. When contacting us, please include your order number, the reason for your return request, and any relevant photos if applicable.

Once we review your request, we will let you know whether your order qualifies for a return and provide the next steps.

Items must generally be returned in their original condition, unworn, unused, and with any original packaging or accessories included.

Please do not send an item back before contacting us and receiving return instructions.

Shipping costs, return shipping fees, and any other applicable charges may be deducted from the refund unless otherwise stated.

If a return is approved, refunds will be issued to the original payment method after the returned item has been received and inspected.

For any questions regarding a return, contact us at support@vellane.co.