Frequently Asked Questions

Vellane offers a growing collection of books covering personal finance, cooking, healthy living, wellness, and more. Our goal is to make useful, inspiring reads accessible and affordable.

Refund requests are reviewed according to our current Refund Policy. Please contact support@vellane.co with your order number and reason for requesting a refund.

You do not need to create an account to complete a standard purchase unless checkout specifically requires one. Make sure you enter the correct email address so we can reach you about your order.

Yes. Payments are processed securely through Shopify's encrypted checkout.

For assistance with orders, payments, or general questions, email support@vellane.co. We aim to respond within 1–2 business days.